01
A map of your workflow
Yours to keep
How work actually moves through your business today, including the informal steps that live in someone's head. Useful for training and hiring long after this engagement ends.
Workflow audit
Find out where your week actually goes. In five days.
A fixed-fee, one-week engagement. I map how work really moves through your business and hand you a short report: your three biggest time sinks and a prioritized list of fixes. No obligation past that.
Why start here
Most small businesses know something is inefficient. Far fewer can say which thing, or what it costs. That gap is why software projects go wrong — you end up buying a tool for the problem you can describe instead of the one that's actually expensive.
The audit exists to be skippable. If the report says the fix is a settings change and a $30/mo subscription, you've spent one flat fee to avoid a project that would have cost far more. That outcome is a success, not a lost sale.
What happens
The week
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Watch the work.
I sit with you, or shadow your team, through a normal couple of days. Not a workshop and not a questionnaire — the goal is to see the workarounds people stopped noticing they were doing.
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Map how work moves.
Every handoff from first contact to getting paid: what triggers it, who touches it, where it waits. The waiting is usually where the time goes, and it's almost never where people expect.
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Put hours to it.
A step that costs six hours a week is a different decision than one that costs twenty minutes. Without numbers you end up fixing whatever was most annoying last Tuesday.
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Hand over the report.
Your three biggest time sinks, and a prioritized list of fixes — some free, some off-the-shelf, some worth building. Written in plain English so you can act on it with or without me.
Deliverables
What you walk away with
02
Your three biggest time sinks
With hours attached
Named, measured, and ranked by what they cost you per week — so the argument about what to fix first is settled with numbers instead of opinions.
03
A prioritized fix list
Free, bought, or built
Each fix labeled by effort and cost, including the ones that need no software at all. If nothing needs building, the report says so plainly.
Fit
Good fit.Bad fit.
Good fit: you have between two and fifty people, the business works, and growth has made the seams show. You suspect you're paying someone to do something a computer should do, but you don't want to guess your way into a software purchase.
Bad fit: you already know exactly what you want built and have the scope written down. Skip the audit and go straight to a build conversation — paying me to confirm what you already know is a waste of your money.
Questions
Before you ask
What does the audit cost?
A flat fee, agreed in writing before the week starts. One price, no
hourly billing, and no change to it once we begin.
Do I have to hire you afterward?
No. The report is yours and it's written so another developer could
act on it. The audit is a complete engagement, not a sales call with
an invoice attached.
How much of my team's time does it take?
Less than you'd think, because most of it is watching rather than
meeting. Expect a kickoff conversation, a couple of days of shadowing
during normal work, and a session at the end to walk through findings.
Do you need access to our systems?
Read-only access helps but isn't required, and I'll work with whatever
you're comfortable sharing. Nothing gets changed during an audit.
Do you work outside Edmonds and Lynnwood?
Yes. In-person shadowing is most useful, so nearby Snohomish and King
County businesses are the easiest fit, but remote audits work for
businesses whose work already happens on screens.
Get started
Book the audit
Tell me what's eating your week. Worst case, you get a prioritized to-do list. Best case, you get your week back.